Insurance

Photographing Roof Damage Properly — Inspection Notes

· Roofing Expert

Photographing Roof Damage Properly — Inspection Notes

What a real inspection covers on a roof insurance claim in Universal City, and what usually gets skipped.

A roof inspection is only as good as what gets looked at, and a lot of what gets called an inspection is a walk round the garden with a phone camera. This is what a real one covers on a roof insurance claim in Universal City.

What actually matters

A claim is a documentation exercise before it is a roofing one. The roof condition is a fact; whether it is a covered fact depends entirely on what can be evidenced. An inspection that does not account for that is looking at the wrong layer.

The detail that is usually left out

An inspection is only as good as what gets looked at, and photographs of specific defects are what let you get a second opinion without a second visit. Photographs with dates, taken before anything is touched, are worth more than any amount of subsequent explanation. Wide shots to establish the property, then close shots of each individual item of damage. Anything under half an hour on an average house has skipped something.

What is specific to Universal City

Sun Sherman Oaks runs hot and dry through the summer and takes airborne grit year-round from the industrial corridor and the wash. That grit settles into every horizontal surface on the roof before washing into the drainage with the first storm, so roofs here age from accumulated debris as much as from weather. A mix of older residential and light-industrial, which means steep roofs and large low-slope areas within a block of each other.

The full inspection list

  • Date and details of the weather event being claimed against
  • Photographs taken before any temporary repair was carried out
  • Every affected element identified, not only the obvious one
  • Interior damage documented alongside the roof itself
  • Policy deadlines for reporting and for supporting documentation
  • Deductible and any applicable percentage clause
  • Whether the policy settles on replacement cost or actual cash value

Common questions

How long should an inspection take?

Long enough to get on the roof and into the attic. Anything under half an hour on an average house has skipped something.

Should I expect photographs?

Yes, and of the specific defects rather than general views. Photographs are what let you get a second opinion without a second visit.

The honest summary

Document first, repair second, and make sure the scope is complete before anybody agrees to anything. Almost every difficult claim we see went wrong in the first week. In Universal City the thing to watch is debris load in the drainage, and the membrane on any low-slope section that gets walked on.

Want this looked at properly?

Free inspection, drone photography where access is difficult, and a written estimate with deck repair priced per sheet. No obligation.

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